This resource includes a video describing core concepts of patient- and family-centered care; a video discussion guide; a resource guide on how to advance such care within organizations, and a Hospital Self-Assessment Tool to evaluate the progress hospitals have made and identify opportunities for improvement. (Source: American Hospital Association and Institute for Family-Centered Care)  — View Improvement Tool

This poster was developed to assist bedside clinicians to better understand and to remember the quality measures associated with decreasing surgical site infections. The poster displays an acronym to help clinicians remember the steps to prevention. (Source: Georgia Medical Care Foundation)  — View Improvement Tool

This short video shows how clinicians at Allegheny General Hospital in Pittsburgh reduced door-to-balloon time to just under 70 minutes. (Source: Pittsburgh Regional Health Initiative)  — View Improvement Tool

This tool enables providers to categorize patients into one of three groups, based on whether they are at low, moderate, or high risk of developing venous thromboembolism (VTE). It can be placed on an single order sheet and completed by a physician in seconds. (Source: University of California San Diego Medical Center)  — View Improvement Tool

This checklist reminds surgeons to verify procedures, sites, and prophylatic antibiotics. (Source: CAMC Health System)  — View Improvement Tool

This How-to Guide builds upon relevant research and published literature, and integrates what hospitals have learned as they strive to dramatically improve the quality of care for patients discharged from the hospital to home or to another health care facility. (Source: Institute for Healthcare Improvement (in collaboration with the Robert Wood Johnson Foundation))  — View Improvement Tool

This How-to Guide is divided into four sections: Section One provides an overview of the key components needed to sustain and spread improvements, including the IHI Framework for Spread. Section Two outlines a practical step-by-step sequence of activities to lay the foundation for spread, create a plan for spread, and implement and refine the plan for spread. Section Two also includes real-world examples from TCAB hospitals and tips about best practices for achieving spread and sustainability. Section Three includes two case studies. Section Four provides tips and tools from TCAB hospitals. (Source: Institute for Healthcare Improvement (in collaboration with the Robert Wood Johnson Foundation))  — View Improvement Tool

This free video was created to help health care organizations determine the best ways to meet the needs of patients with limited English proficiency, low health literacy, or other special communication needs. It identifies tools to build language access programs, explains federal civil rights standards and Joint Commission standards for effective communication and language access, and describes the obligations of health care organizations with respect to the translation of written documents. (Source: Joint Commission and the U.S. Department of Health and Human Services Office for Civil Rights )  — View Improvement Tool